We stand behind our software products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why. Refunds will not be granted if you simply decide not to use the purchased software license. Once we get your request, we will send you an email to notify you that we have received it and we will also notify you of the approval or rejection of your refund. However, in this case you will be invited to confirm that the product you want to swap with does indeed fit your requirements. The difference will be charged to your card, or refunded if the price is inferior. If you purchasd the wrong product, it is possible to swap subscriptions and be issued with a new license. You should accompany your request with detailed reasons why you applying for a refund. Before a refund is granted, you must allow us to try and help solve any problem you have by opening a ticket in your customer area. If you are still not satisfied after having download the evaluation software, successfully tested, and subsequently purchased a subscription, you have 14 days to request a full refund. If you have an issue that we are unable to resolve which makes NoMachine unusable, we will make a refund. We firmly believe in and stand behind our products 100%, but we understand that they cannot work perfectly for everyone all of the time. Time limit for refund requests and reasons This purposefully avoids you having to request a refund.
None of our software requires registration to enable its primary functionality. All of our software is functional during the trial period. Please use the trial period to make sure that the software meets your needs before purchasing a license. We provide free trial periods to let you fully evaluate our products before you make a purchase decision.
NoMachine software products are available for purchase on our web site as Server Subscriptions (ie any of the products of the NoMachine for the Enterprise range) and are downloadable as functional, and try-before-you-buy software.
0 kommentar(er)
